Retail transformation puts technology centre stage

Technology was traditionally a behind-the-scenes component of retail businesses that touched few people within an organisation and certainly most customers would have been oblivious of its existence when visiting a store.

Today, things are very different. From back end logistics and inventory management to playing a full role in all aspects of the customer journey, technology now touches every part of a retail organisation.

We look at the key themes coming out from this year’s  NRF Big Show that are being used by Retailers to deliver the connected customer experience.

  • Take your staff on the Tech journey
  • Digital transformation is all encompassing
  • Self Service 2.0
  • Digital In-store and the rise of clientelling
  • Partnering with the new kids on the block
  • Facial recognition getting personal
  • Robotics behind the scenes
  • AI a fundamental element
  • A bright future

Are you and your teams ready for the retail journey ahead?

Download the full report here.