Beaverbrooks - K3

Beaverbrooks selects K3 to fulfil multichannel ambitions

Beaverbrooks, the UK’s prestige retail jeweller, has selected Microsoft Dynamics NAV from K3 to develop the multichannel jewellery business, improving the customer service across channels and supporting their roadmap for growth.

The new system will replace legacy financial and merchandise systems, allowing the retailer to modernise and integrate with their current in-house developed EPOS system and their recently updated e-commerce platform, providing a comprehensive set of functionality including better visibility of stock and faster fulfilment of the website and 65 stores.

Patrick Walker, Head of IT at Beaverbrooks, said,

We were looking to replace our old legacy systems and needed a more up to date, modern solution that gave us a single view of our stock, better reporting functionality and assistance in becoming the multichannel retailer we strive to be.

Walker added,

We chose K3 due to their knowledge and expertise within the retail sector and their strong relationship with LS Retail. They have a pedigree in retail technology and stood out from other providers. Their solution complements our in-house system and is the best fit for us. It’s early days, but we have been very impressed by what we have seen so far.

John Little, Sales Director of K3, says

Beaverbrooks is a retailer with its finger on the pulse. They have transformed their business into the multichannel retailer they are today and we are delighted they have chosen us to support them on their journey of achieving a truly joined-up multichannel experience.