It is clear that technology is changing the way customers use stores and that this in turn is driving retailers to adapt their physical outlets to better service these new requirements of shoppers. The latest example of this came from Tesco that announced the implementation of some major changes at many of its stores.
The headline change as far as the media was concerned was that Tesco would be removing fresh food counters from around 90 stores while the remaining 700 will continue to trade with either a full or flexible counter offer (read that as a bit of a winding down). The company argues that demand for the counters has declined because most customers now prefer to opt for a quicker shopping trip and instead choose pre-packaged goods.
Read the full article from the Retail Insider here