Empowered Retail from Microsoft Dynamics 365 for Operations
This solution gives you the tools you need to better manage changing demands and deliver truly amazing experiences to customers. We’re connecting the shopping experience with the things that help consumers move between devices as well as between the online shop and in-store. We can even help with cross-channel scenarios like buying online with in-store pick-up. This state-of-the-art cloud service is architected to leverage the full power of Microsoft Azure. It’s optimised for mobile experiences, which means you can deliver seamless unified commerce across all customer touch points, including store, online, mobile and call centres.
Dynamics 365 for Operations includes the Retail Modern Point-of-Sale app offering a rich clienteling experience that gives sales associates what they need while on the sales floor: product, inventory, customer and other information that helps them provide exceptional customer service.
Modern Point-of-Sale is built as a Universal Windows Platform and cross-platform application, which means you can choose the form factor (PC, tablets or phones) and platform (Windows, iOS or Android). This unique architecture even allows the same POS to be accessible via browser (Cloud POS), which can help you minimise deployment and maintenance costs and react quickly to changing business needs.
Talk to us today to find out more about how Dynamics 365 supports ecommerce, call centre and more.