Key features

A fully integrated ERP solution covering finance, supply chain planning and logistics, and customer service. Ideal for small to medium-size omnichannel retailers.

 

Operations & Supply Chain

Operations & Supply Chain

Manage forecasting to fulfilment:
Use sales forecasts and expected stock-outs to automatically generate production plans and create purchase orders.

Run your warehousing efficiently:
Get a holistic view of stock for efficient order fulfilment. Track every item transaction and movement by setting up bins based on warehouse layout and storage unit dimensions.

Reach optimal output levels:
Calculate and optimise manufacturing capacity and resources to improve production schedules and meet customer demands.

Optimise stock levels:
Use built-in intelligence to predict when and what to replenish. Purchase only what you need with dynamically updated stock levels.

Avoid lost sales and reduce shortages:
Maintain the right amount of stock by automatically calculating stock levels, lead times, and reorder points. Suggest substitutes when requested items are out of stock.

Maximise profitability:
Get recommendations on when to pay suppliers to use supplier discounts or avoid overdue penalties. Prevent unnecessary or fraudulent purchases through approval workflows.

Financial Management

Financial Management

Dynamics 365 Business Central offers strong finance functionality including: Invoicing, purchasing, finance, fixed assets, and purchase orders.

Make informed decisions by connecting data across accounting, sales, purchasing, stock, and customer interactions for an end-to-end view.

You can also chart financial performance in real time with the built-in dashboards, using Power BI capability.

Make faster, more informed decisions when you’re guided by connected processes, predictive analytics, and real-time data.

Accelerate financial close and reporting through automation.
Streamline accounts receivables and payables, and automatically reconcile accounts to close. You can report on financials quickly and accurately, while maintaining compliance, which frees your finance team up to focus on other things.

Improve forecast accuracy by refining financial forecasts through modelling and analysis from data across multiple dimensions.

Customise reports using seamless Microsoft Excel integration.

Sales & Customer Services

Sales & Customer Services

Prioritise sales leads based on revenue potential. Keep track of all customer interactions and get guidance on best upsell, cross-sell, and renewal opportunities throughout your sales cycle.

Accelerate the quote to cash process.
Act quickly on sales-related enquiries, manage service requests, and process payments—all from within Outlook.

Gain a comprehensive overview of your service tasks, workloads, and employee skills to effectively assign resources and accelerate case resolution.

Full integration with Dynamics 365 for Sales is available to extend your capability if required.

Marketing

Marketing

Connect the dots between your sales and marketing teams with Adobe Marketing Cloud and Dynamics 365 Business Central.

Align your content, data, and processes to deliver engaging customer experiences across all touchpoints, make smarter decisions, and drive business results.

Intelligence and Reporting

Intelligence and Reporting

Microsoft has embedded this solution with built-in intelligence. This includes smart insights that are surfaced throughout the solution, automatic charts and graphs with a range of visualisation options.

This makes it easy to understand your organisation and take action. You can extend this capability with via Power BI.

Integration and extensions

Integration and extensions

Dynamics 365 Business Central similar to the rest of the Dynamics 365 range is configurable and gives you great capability out of the box but it doesn’t stop there.

You also get as standard, full integration with Office 365, PowerApps, Flow, Power BI and AppSource.

CRM

CRM

Customer Experience is everything

Contacts: Maintain an overview of your contacts, and record your contact information for all business relationships.

Opportunity management: Keep track of sales opportunities, section your sales processes into different stages, and use this information to manage your sales opportunities.

Campaigns: Organise campaigns based on segments of your contacts that you define.

Dynamics 365 for Sales integration: Integrate with Dynamics 365 for Sales in a few easy steps to synchronise your data, including sales orders, item availability, units of measure, and currencies.

Human Resources

Human Resources

Employees:
Group and track employee information, and organise employee data according to different types of information, such as experience, skills, education, training, and union membership.

Expense management:
Post expenses against employee cards to track and reimburse their expenses.

Optional Bolt-On
Optional bolt-on

Retail POS with LS Retail
Offer your customers fast and error-free operations at the register with LS Nav’s versatile and intuitive Electronic Point of Sale (EPOS/POS) system.

The POS terminals are easy to set up and manage, and support the use of both keyboard and touch screen equipment.

Gain immediate access to transactions and events happening at POS thanks to the powerful data replication system.

Provide your customers with outstanding service as our POS terminals accept multiple currencies and are configured for gift cards and vouchers.

Why NAV & Business Central?

K3 NAV offers your business simple, agile control over business process management. It will help you improve your efficiency and profitability, and provide a seamless shopping experience for your customers whether they’re buying in-store, online, via a call centre or on the move.

What makes Dynamics 365 Business Central great for small businesses is;

  • There is no user limit, so you can start as small as you need
  • It offers a cheaper entry point for SMEs interested in using Microsoft solutions
  • It is flexible and allows you to easily add capability and users when you need it.
  • It is a cloud first solution, so no servers or complicated implementations, just turn it on and access it on any device at any time.


Resources:

Microsoft Dynamics Business Central Capabilities Download

NAV 2018 Guide Download

Why not try it out? Take the Dynamics NAV guided tour here.

Our customers who use this solution

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NAV & Business Central
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