Business Central

Manage forecasting to fulfilment:
Use sales forecasts and expected stock-outs to automatically generate production plans and create purchase orders.

Run your warehousing efficiently:
Get a holistic view of stock for efficient order fulfilment. Track every item transaction and movement by setting up bins based on warehouse layout and storage unit dimensions.

Reach optimal output levels:
Calculate and optimise manufacturing capacity and resources to improve production schedules and meet customer demands.

Optimise stock levels:
Use built-in intelligence to predict when and what to replenish. Purchase only what you need with dynamically updated stock levels.

Avoid lost sales and reduce shortages:
Maintain the right amount of stock by automatically calculating stock levels, lead times, and reorder points. Suggest substitutes when requested items are out of stock.

Maximise profitability:
Get recommendations on when to pay suppliers to use supplier discounts or avoid overdue penalties. Prevent unnecessary or fraudulent purchases through approval workflows.

Dynamics 365 Business Central offers strong finance functionality including: Invoicing, purchasing, finance, fixed assets, and purchase orders.

Make informed decisions by connecting data across accounting, sales, purchasing, stock, and customer interactions for an end-to-end view.

You can also chart financial performance in real time with the built-in dashboards, using Power BI capability.

Make faster, more informed decisions when you’re guided by connected processes, predictive analytics, and real-time data.

Accelerate financial close and reporting through automation.
Streamline accounts receivables and payables, and automatically reconcile accounts to close. You can report on financials quickly and accurately, while maintaining compliance, which frees your finance team up to focus on other things.

Improve forecast accuracy by refining financial forecasts through modelling and analysis from data across multiple dimensions.

Customise reports using seamless Microsoft Excel integration.

Prioritise sales leads based on revenue potential. Keep track of all customer interactions and get guidance on best upsell, cross-sell, and renewal opportunities throughout your sales cycle.

Accelerate the quote to cash process.
Act quickly on sales-related enquiries, manage service requests, and process payments—all from within Outlook.

Gain a comprehensive overview of your service tasks, workloads, and employee skills to effectively assign resources and accelerate case resolution.

Full integration with Dynamics 365 for Sales is available to extend your capability if required.

Connect the dots between your sales and marketing teams with Adobe Marketing Cloud and Dynamics 365 Business Central.

Align your content, data, and processes to deliver engaging customer experiences across all touchpoints, make smarter decisions, and drive business results.

Microsoft has embedded this solution with built-in intelligence. This includes smart insights that are surfaced throughout the solution, automatic charts and graphs with a range of visualisation options.

This makes it easy to understand your organisation and take action. You can extend this capability with via Power BI.

Dynamics 365 Business Central similar to the rest of the Dynamics 365 range is configurable and gives you great capability out of the box but it doesn’t stop there.

You also get as standard, full integration with Office 365, PowerApps, Flow, Power BI and AppSource.

Customer Experience is everything

Contacts: Maintain an overview of your contacts, and record your contact information for all business relationships.

Opportunity management: Keep track of sales opportunities, section your sales processes into different stages, and use this information to manage your sales opportunities.

Campaigns: Organise campaigns based on segments of your contacts that you define.

Dynamics 365 for Sales integration: Integrate with Dynamics 365 for Sales in a few easy steps to synchronise your data, including sales orders, item availability, units of measure, and currencies.

Employees:
Group and track employee information, and organise employee data according to different types of information, such as experience, skills, education, training, and union membership.

Expense management:
Post expenses against employee cards to track and reimburse their expenses.