With employees increasingly expected to fulfill broader functions on the shop floor and retailers needing to more efficiently manage the talent they have available through different in-store trading periods there is a growing need to bring more science into the equation.
It has been a perennial balancing act for retailers ensuring they have the optimum number of people available in-store. They have to avoid the issue of too many bodies around during quiet times while also having sufficient resources in place for the busier times of days and peak periods.
Among the businesses that are bringing some science and automation into the process of retailers staffing up their stores is Catapult that is working with various major retailers. Its automated vetting technology filters candidates and matches them to relevant roles in real-time.
Read the full article from the Retail Insider here.